Guide to Coping tips of Lost items
Welcome to the guide for Lost item Process Flow
Please note that any item lost will be kept for 7 days at each institution (or immediately), then the unclaimed list item will be heading to
the Lost and Found Center of KNPA.
Lost112 will make great effort find your lost item as fast as possible.
Guide to lost credit card
Report your missing credit card to the card issuer as soon as you found out the card is lost.
Most card protects you when your fraudulent charges are made with your lost or stolen credit card. If unauthorized charges are made with your credit card, the maximum
amount you can be liable for is 20,000 won. However, it’s important to report your card issuer since the payment is subject to charge according to it's regulations.
| Classification | Domestic | Foreign |
|---|---|---|
| Lotte Card | 1588-8100 | 02-2050-2145 |
| BC Card | 1588-4000 | 02-500-3176 |
| Samsung Card | 1588-8700 | 02-2172-7080 |
| Shinhan Card | 1544-7000 | 02-6950-1540 |
| Woori Card | 1588-9955 | 0505-001-8788 |
| Hana SK Card | 1599-1155 | 02-6399-3899 |
| Hyundai Card | 1577-6000 | 02-2167-6700 |
| KB Kookmin Card | 1588-1688 | 02-6936-2238 |
10 Things to do with your credit card
- Sign your own autograph on the back on your new card as soon as you receive it. The card issuer cannot be liable for the victim who lost the card even for
the card fraud by a third party. - Write down the essential information (card number and card issuer's phone number) separately.
- Avoid the use of a password as certificate of residence number, telephone number, license plate number.
- Use your card only for yourself. Lending card to others is like lending cash to them as an upper limit of the card.
- Used for the card other than specified purposes may make you listed as a credit delinquent. Lending loan using cards may crucial to affect your credit rating adversely.
- In calculating, present the card in person and must confirm sales receipts.
- Keep your password safely. In case of an cash advance service accident by password leaked, you cannot be compensated even if your card is lost/stolen. Keep your password safely.
- Avoid the long-overdue. Note that unusual and long overdue credit may affect you to be designated as a delinquent borrower.
- Contact your card issuer for the customer requisition when your bill does not arrive at the settlement date.
- Sales slip receipt (for members) must be kept until the bills on the card arrived and check the the bills and use is as proof if there are significant differences in the bills.
